Hamilton By Design – Privacy Policy
Last Updated: 29 November 2025
Hamilton By Design (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our business.
Our website address is: https://www.hamiltonbydesign.com.au
1. Information We Collect
We may collect the following information:
1.1 Personal Information
Information provided when you complete forms, request quotes, or contact us, including:
- Name
- Company name
- Email address
- Phone number
- Project details
- Files or documents you upload (e.g., engineering drawings, point clouds, photos)
1.2 Technical & Website Data
Automatically collected through cookies, analytics, and tracking tools:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- Search terms
Tools we may use include:
Google Analytics, Bing Webmaster Tools, Microsoft Clarity, Cloudflare, and other security or optimisation plugins.
1.3 Engineering & Scanning Project Data
As part of our professional services, we may collect or receive:
- LiDAR scan data
- 3D models
- Technical drawings
- Images, site measurements, and engineering documentation
This information is treated as confidential commercial data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide engineering, LiDAR scanning, and design services
- To communicate with you regarding quotes, projects, and support
- To improve website performance and user experience
- For security, fraud prevention, and compliance
- To send occasional business updates or service information (opt-out anytime)
- To fulfil contractual and legal obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (Australia)
We collect and process personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
4. Cookies & Tracking Technologies
Hamilton By Design uses cookies to:
- Improve website functionality
- Analyse usage and performance
- Personalise content
- Maintain security
You may disable cookies in your browser settings, but some features may not function correctly.
5. Disclosure of Information
We may share your information only when necessary:
- With contractors or partners assisting with engineering, drafting, fabrication, or scanning
- With IT providers, hosting platforms, and trusted software tools (e.g., Microsoft 365, Cloudflare, web plugins)
- When required by law, regulation, or court order
All third parties are required to maintain confidentiality and data security.
6. Data Storage & Security
We take data protection seriously.
Your information may be stored using:
- Encrypted cloud storage
- Secure Microsoft 365 systems
- Professional engineering software environments
- Password-protected project folders
We implement industry-standard security to protect against unauthorised access, alteration, or disclosure.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
8. Accessing or Correcting Your Information
You may request:
- Access to personal information we hold
- Corrections to inaccurate information
- Deletion of data where legally permitted
Requests can be submitted to:
📧 info@hamiltonbydesign.com.au
9. Data Retention
We retain personal and project information only for as long as necessary for:
- Contract fulfilment
- Legal and compliance requirements
- Engineering traceability obligations
- Internal documentation and quality assurance
You may request removal of your data unless retention is required for legal or safety reasons.
10. Children’s Privacy
Our website and services are not directed at individuals under 18 years of age.
11. Changes to This Privacy Policy
Hamilton By Design may update this policy from time to time. The “Last Updated” date at the top will reflect the latest version.
12. Contact Us
For questions or privacy concerns, please contact:
Hamilton By Design
Email: info@hamiltonbydesign.com.au
Website: https://www.hamiltonbydesign.com.au
Hamilton By Design – Privacy Policy
Last Updated: 29 November 2025
Hamilton By Design (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our business.
Our website address is: https://www.hamiltonbydesign.com.au
1. Information We Collect
We may collect the following information:
1.1 Personal Information
Information provided when you complete forms, request quotes, or contact us, including:
- Name
- Company name
- Email address
- Phone number
- Project details
- Files or documents you upload (e.g., engineering drawings, point clouds, photos)
1.2 Technical & Website Data
Automatically collected through cookies, analytics, and tracking tools:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- Search terms
Tools we may use include:
Google Analytics, Bing Webmaster Tools, Microsoft Clarity, Cloudflare, and other security or optimisation plugins.
1.3 Engineering & Scanning Project Data
As part of our professional services, we may collect or receive:
- LiDAR scan data
- 3D models
- Technical drawings
- Images, site measurements, and engineering documentation
This information is treated as confidential commercial data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide engineering, LiDAR scanning, and design services
- To communicate with you regarding quotes, projects, and support
- To improve website performance and user experience
- For security, fraud prevention, and compliance
- To send occasional business updates or service information (opt-out anytime)
- To fulfil contractual and legal obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (Australia)
We collect and process personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
4. Cookies & Tracking Technologies
Hamilton By Design uses cookies to:
- Improve website functionality
- Analyse usage and performance
- Personalise content
- Maintain security
You may disable cookies in your browser settings, but some features may not function correctly.
5. Disclosure of Information
We may share your information only when necessary:
- With contractors or partners assisting with engineering, drafting, fabrication, or scanning
- With IT providers, hosting platforms, and trusted software tools (e.g., Microsoft 365, Cloudflare, web plugins)
- When required by law, regulation, or court order
All third parties are required to maintain confidentiality and data security.
6. Data Storage & Security
We take data protection seriously.
Your information may be stored using:
- Encrypted cloud storage
- Secure Microsoft 365 systems
- Professional engineering software environments
- Password-protected project folders
We implement industry-standard security to protect against unauthorised access, alteration, or disclosure.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
8. Accessing or Correcting Your Information
You may request:
- Access to personal information we hold
- Corrections to inaccurate information
- Deletion of data where legally permitted
Requests can be submitted to:
📧 info@hamiltonbydesign.com.au
9. Data Retention
We retain personal and project information only for as long as necessary for:
- Contract fulfilment
- Legal and compliance requirements
- Engineering traceability obligations
- Internal documentation and quality assurance
You may request removal of your data unless retention is required for legal or safety reasons.
10. Children’s Privacy
Our website and services are not directed at individuals under 18 years of age.
11. Changes to This Privacy Policy
Hamilton By Design may update this policy from time to time. The “Last Updated” date at the top will reflect the latest version.
12. Contact Us
For questions or privacy concerns, please contact:
Hamilton By Design
Email: info@hamiltonbydesign.com.au
Website: https://www.hamiltonbydesign.com.au
Last Updated: 29 November 2025
Hamilton By Design (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our business.
Our website address is: https://www.hamiltonbydesign.com.au
1. Information We Collect
We may collect the following information:
1.1 Personal Information
Information provided when you complete forms, request quotes, or contact us, including:
- Name
- Company name
- Email address
- Phone number
- Project details
- Files or documents you upload (e.g., engineering drawings, point clouds, photos)
1.2 Technical & Website Data
Automatically collected through cookies, analytics, and tracking tools:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- Search terms
Tools we may use include:
Google Analytics, Bing Webmaster Tools, Microsoft Clarity, Cloudflare, and other security or optimisation plugins.
1.3 Engineering & Scanning Project Data
As part of our professional services, we may collect or receive:
- LiDAR scan data
- 3D models
- Technical drawings
- Images, site measurements, and engineering documentation
This information is treated as confidential commercial data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide engineering, LiDAR scanning, and design services
- To communicate with you regarding quotes, projects, and support
- To improve website performance and user experience
- For security, fraud prevention, and compliance
- To send occasional business updates or service information (opt-out anytime)
- To fulfil contractual and legal obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (Australia)
We collect and process personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
4. Cookies & Tracking Technologies
Hamilton By Design uses cookies to:
- Improve website functionality
- Analyse usage and performance
- Personalise content
- Maintain security
You may disable cookies in your browser settings, but some features may not function correctly.
5. Disclosure of Information
We may share your information only when necessary:
- With contractors or partners assisting with engineering, drafting, fabrication, or scanning
- With IT providers, hosting platforms, and trusted software tools (e.g., Microsoft 365, Cloudflare, web plugins)
- When required by law, regulation, or court order
All third parties are required to maintain confidentiality and data security.
6. Data Storage & Security
We take data protection seriously.
Your information may be stored using:
- Encrypted cloud storage
- Secure Microsoft 365 systems
- Professional engineering software environments
- Password-protected project folders
We implement industry-standard security to protect against unauthorised access, alteration, or disclosure.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
8. Accessing or Correcting Your Information
You may request:
- Access to personal information we hold
- Corrections to inaccurate information
- Deletion of data where legally permitted
Requests can be submitted to:
📧 info@hamiltonbydesign.com.au
9. Data Retention
We retain personal and project information only for as long as necessary for:
- Contract fulfilment
- Legal and compliance requirements
- Engineering traceability obligations
- Internal documentation and quality assurance
You may request removal of your data unless retention is required for legal or safety reasons.
10. Children’s Privacy
Our website and services are not directed at individuals under 18 years of age.
11. Changes to This Privacy Policy
Hamilton By Design may update this policy from time to time. The “Last Updated” date at the top will reflect the latest version.
12. Contact Us
For questions or privacy concerns, please contact:
Hamilton By Design
Email: info@hamiltonbydesign.com.au
Website: https://www.hamiltonbydesign.com.au